IGM is proud to announce its Charlotte, NC site has been certified to the ISO 9001:2015 and ISO 14001:2015 standard by DEKRA. The International Standards Organization (ISO) define parameters for compliance with the highest standards of quality, environmental responsibility and other characteristics of world-class operations across materials, products, processes, and services.
The North America team lead by the quality and environmental team spent the past twelve months actively preparing for the transition. Major changes to the ISO standards include an increased focus on continuous improvement, which helps ensure a more integrated global focus on initiatives. The new standards emphasize value for both the company and its customers. Leadership and management commitment are also areas of increased focus in the new ISO standards along with Risk Management.
Expanding IGM’s focus in these areas ensures accountability at all levels of the organization and facilitates the transition of top-level goals into tactical action plans.