‘We will achieve customer satisfaction through a culture of collaboration and teamwork focused on continually improving processes, products and services to ensure they consistently meet or exceed customer requirements while protecting the environment and ensuring the safety of our stakeholders.’
IGM has fully implemented and is living this quality philosophy across the company. IGM has a quality management system with formal procedures in place, and we continuously review our processes based upon measurable objectives and customer feedback. IGM holds ISO9001 and ISO14001 certification and external parties regularly review our quality processes.
For more information, please contact IGM’s Compliance and Regulatory Manager.